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CRM News
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Fri, 20 Nov 2009 18:57:00 GMT
Oracle Announces Oracle(R) Communications Billing and Revenue Management Release 7.4
-- Oracle announced the general availability of Oracle Communications Billing and Revenue Management Release 7.4. -- This latest release helps communications service providers, media companies and other service providers enhance customer service, respond
Fri, 20 Nov 2009 18:57:00 GMT
CA Inc: CA and Salesforce.com Forge Strategic Partnership to Deliver Agile Development Management in the Cloud on the Force.com Platform
CA Agile Planner Being Designed to Empower Customers to Manage Development in the Cloud; CA Enterprise Cloud Accelerators Simplify the Adoption of Cloud Services SAN FRANCISCO, Nov 20, 2009 (M2 PRESSWIRE via COMTEX) -- Salesforce.com Dreamforce
Fri, 20 Nov 2009 18:56:00 GMT
Q&A: Marc Benioff, Salesforce chief executive
SAN FRANCISCO: Salesforce chief executive Marc Benioff answered questions from the press during his keynote at this year's Dreamforce customer and partner event in San Francisco. Questions covered the security and regulatory implications facing customers
Fri, 20 Nov 2009 18:47:00 GMT
APAC Customer Services Renews Agreement With Blue Cross Blue Shield Affiliate
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Fri, 20 Nov 2009 18:41:00 GMT
BMC teams with Salesforce for service desk app
SAN FRANCISCO: BMC Software has teamed up with Salesforce.com to offer an IT service desk solution on the Force.com platform. The companies said that the offering, due in the second quarter of 2010, will address customer demand for service desk functions
Fri, 20 Nov 2009 18:40:00 GMT
Salesforce promises customers a "private Dreamforce"
SAN FRANCISCO: Salesforce has announced plans to accelerate its marketing spend and tactics, after posting a record third quarter profit. The software-as-a-service firm told attendees at its Dreamforce customer and developer event in San Francisco that,
Fri, 20 Nov 2009 18:40:00 GMT
CRM tips: how to find the right analytics tool
CRM systems typically have a built-in reporting engine, and some are pretty amazing considering they're driven entirely by browser-based wizards. Most systems have some sort of dashboard system that give executives a little eye-candy. Nevertheless, it
Fri, 20 Nov 2009 18:37:00 GMT
Salesforce.com announces 'Chatter' social-networking app
'Chatter' social-networking appSalesforce.com Thumbnail: Salesforce.com opened up its annual Dreamforce conference on Wednesday by previewing Salesforce Chatter, a social-networking application the vendor dubbed a 'Facebook for the Enterprise.' The
Fri, 20 Nov 2009 18:37:00 GMT
SAP program seeks to boost channel sales
In an effort to drive more sales through its indirect channels, (NYSE: SAP) is looking to recruit new Extended Business Member (EBM) partners to its Extended Business program. Conrad Mandala, vice-president of SME for SAP Canada, said the company is in
Fri, 20 Nov 2009 18:35:00 GMT
Dreamforce 09: salesforce.com still on cloud nine
So, salesforce.com's yearly fest of force-feeding the loyal - Dreamforce 09 - has come to an end. What can we take away from what was talked about, shown and supported by the many... [Read More...]
Fri, 20 Nov 2009 18:27:00 GMT
Honda Dealership Selects Save-a-Deal 2010 as CRM Software of Choice
HOUSTON, Nov. 20 /PRNewswire-FirstCall/ -- Automotive Software Designers, Inc., a leading provider of software and services for the automotive industry and a wholly owned subsidiary of Optical Systems, Inc. 'We have worked with more than 12 Honda
Fri, 20 Nov 2009 18:20:00 GMT
Learn the Importance of Virtual Customer Care to H1N1 Business Continuity Planning via VIPdesk Webinar
Learn how the implementation of virtual customer care (http://www.vipdesk.com)can help ensure "business as usual" during a widespread pandemic or disaster via a VIPdesk Webinar, "Virtual Customer Care: An Essential Component of H1N1 Business Continuity
Fri, 20 Nov 2009 17:49:00 GMT
VIPdesk Hiring Over 100 Kentucky-Based Customer Service Representatives to Start Working in December
VIPdesk is hiring over 100 Kentucky-based Customer Service Representatives (http://www.vipdesk.com)(CSRs) to start working in December. CSRs will make $8-9/hr (plus benefits) representing a Top 5 financial services client. They will respond to inbound
Fri, 20 Nov 2009 17:49:00 GMT
Sitehelpdesk.com announces new contract with Eclipse to manage customer calls and offer “IT as a service” option
Sitehelpdesk.com Ltd is today announcing a new contract for the provision of its web-based IT support with Eclipse Group Solutions, the specialist IT support provider. Eclipse has implemented Sitewebdesk, a web browser-based support software solution to
Fri, 20 Nov 2009 17:25:00 GMT
The CRM Intersection: Where Business and Technology Collide
Sponsored by Green Beacon Solutions Already Registered? Click to login. Email: Password: Forgot your password? Register Now to Download Email: Confirm Email: Password: First Name: Last Name: Job Title: Phone Number: Company: Business Size: [Please
Fri, 20 Nov 2009 17:25:00 GMT
SAS ranks first in Chartis RiskTech100TM report
User-driven survey deems SAS the leader in risk management software 10th November 2009 – SAS, the leader in business analytics software and services, is No.1 in Chartis Research’s prestigious RiskTech100TM rankings, an annual international listing of
Fri, 20 Nov 2009 17:24:00 GMT
Salesforce.com makes more friends in the cloud
BMC Software and CA have both teamed up with Salesforce.com to produce applications that are built and run on the latter's Force.com platform. The tie-ups were announced at Salesforce.com's annual Dreamforce user conference in San Francisco this week,
Fri, 20 Nov 2009 17:09:00 GMT
SAS to integrate business analytics into database platforms
Published:17-November-2009 Claims to improve accuracy, reduce data movement and streamline analytic processes Suppliers to this Sector Established in 1957, the British Computer Society ... Teneo is an infrastructure optimization company, p ... Suppliers
Fri, 20 Nov 2009 17:00:00 GMT
SAS integrates BI with databases
Business analytics firm SAS has paired up with six technology companies to ensure compatibility with their databases, states Computing.co.uk. The company says users of databases from Teradata, Netezza, IBM, HP, AsterData and GreenPlum will no longer
Fri, 20 Nov 2009 16:58:00 GMT
What's Hot in CRM: Weekend Review
Welcome to the weekend review for the customer relationship management, or “CRM,” industry. Below are some of the top stories that came across the TMCnet news wires this week. On Monday, NICE Systems (News - Alert), a provider of advanced solutions
Fri, 20 Nov 2009 16:55:00 GMT
What's Hot in CRM: Week in Review
Welcome to the week in review for the customer relationship management, or “CRM,” industry. Below are some of the top stories that came across the TMCnet news wires this week. On Monday, NICE Systems (News - Alert), a provider of advanced solutions
Fri, 20 Nov 2009 16:55:00 GMT
Singapore Agency Strengthens Communities with SAS
effectivenessefficiency management People performance SAS Login / Sign Up (free) to Download White Paper Sign Up The People’s Association implemented SAS for Performance Management to achieve short-term objectives and long-term strategic goals. Coupled
Fri, 20 Nov 2009 16:50:00 GMT
Salesforce promises customers a "private Dreamforce"
SAN FRANCISCO: Salesforce has announced plans to accelerate its marketing spend and tactics, after posting a record third quarter profit. The software-as-a-service firm told attendees at its Dreamforce customer and developer event in San Francisco that,
Fri, 20 Nov 2009 16:47:00 GMT
The Last Software You'll Ever Buy? The CRM Platform as Development Platform
Are you looking for a CRM system but none of the options on the market quite fit your company’s unique requirements and processes? Can’t decide if you should build your own CRM system or buy something off the shelf and make-do with it? This podcast
Fri, 20 Nov 2009 16:46:00 GMT
Q&A: Marc Benioff, Salesforce chief executive
SAN FRANCISCO: Salesforce chief executive Marc Benioff answered questions from the press during his keynote at this year's Dreamforce customer and partner event in San Francisco. Questions covered the security and regulatory implications facing customers
Fri, 20 Nov 2009 16:43:00 GMT
MICROSOFT: Microsoft Announces New Dynamics ERP Online Services
1994-2009 M2 COMMUNICATIONS REDMOND, Wash -- Microsoft Corp. today announced a collection of online services that can be attached to its Microsoft Dynamics enterprise resource planning (ERP) solutions, including a new Sites Service built on the Windows
Fri, 20 Nov 2009 16:42:00 GMT
Honda Dealership Selects Save-a-Deal 2010 as CRM Software of Choice
Automotive Software Designers, Inc., a leading provider of software and services for the automotive industry and a wholly owned subsidiary of Optical Systems, Inc. (Pink Sheets: OPSY) today announced that Allen Honda in central Texas has selected
Fri, 20 Nov 2009 16:41:00 GMT
Q&A: Marc Benioff, Salesforce chief executive
SAN FRANCISCO: Salesforce chief executive Marc Benioff answered questions from the press during his keynote at this year's Dreamforce customer and partner event in San Francisco. Questions covered the security and regulatory implications facing customers
Fri, 20 Nov 2009 16:40:00 GMT
CRM Holdings Leads Thursday's AMBG as Global Insurance Index Declines 1.73%
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Fri, 20 Nov 2009 16:37:00 GMT
Salesforce promises customers a "private Dreamforce"
Rosalie Marshall, V3.co.uk , Friday 20 November 2009 at 16:25:00 Cloud firm plans new marketing drive SAN FRANCISCO: Salesforce has announced plans to accelerate its marketing spend and tactics, after posting a record third quarter profit....
Fri, 20 Nov 2009 16:36:00 GMT
